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For Insurance Companies, Mobile, e-Wallets will Serve as Enablers of Digitalization

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Source: The Financial Express
Dated: Jan 2nd, 2017

The Indian insurance industry is on a growth trajectory. Since privatisation, the number of private insurers has grown ten-folds, and penetration of life insurance alone has increased to 2.6 % as on 2015, from 1.5% in year 2000. Having said that, insurance is still sold, not bought. A case in point is the Pradhan Mantri Jeevan Jyoti Bima Yojana. The scheme was launched in 2015 with the support of banks. While the renewal rates went up by almost 90%, in the second year the new enrolments were very few. Altogether, three crore lives have been insured in PMJJBY against the 132 crore population and 17.24 crore of Jan Dhan accounts. To look at the bright side, the penetration of life insurance, thanks to the PMJJBY scheme, has been remarkable. We need to build on this awareness to realise the potential of the industry.

 

The insurance industry witnessed quite a few historical breakthroughs in 2016, such as merger of two large insurance players, fallout of joint ventures and the first ever IPO in the insurance space. It is yet to see the benefits of the FDI limit increase from 26% to 49%. We believe that the related regulations around Indian ownership and controlled businesses and the CCI provisions had an impact on the assessment of opportunity.

 

During the year, the regulator initiated several changes for the life insurance sector with exposure drafts on expense management, remuneration to insurance agent and intermediaries, corporate governance, and convergence to the Indian Accounting Standards being the key highlights. Further, regulatory enablement to open architecture for bancassurance, POS product and eInsurance regulations for tab-based applications to issue policy via electronic modes created new opportunities.

 

The recent currency demonetisation has seen many unbanked or underbanked individuals in the country moving into the formal banking channel. We believe this will have a direct positive impact on the formal channels of savings, including life insurance.