As per IRDAI annual report, the latest claim settlement ratio of Edelweiss Tokio Life Insurance Company is 95.82% for the Financial Year 2018-19.
| Life Insurer | Claims Rejection (FY 2019-20) | Claims Intimated (FY 2018-19) | Total Claims (Claims Pending + Claims Intimated) | CSR% (FY 2018-19) | CSR% (FY 2019-20) |
|---|---|---|---|---|---|
| Edelweiss Tokio Life | 16.56% | 326 | NA | 95.82% | 83.44% |
- The claim settlement ratio of 83.44% is the indicator of the number of death claims settled by Edelweiss Tokio Life Insurance against the total claims 326 reported for the FY 2019-20.
- Rs 13 crores has been paid as the claim amount against 229 claims reported in the FY2018-19 by Edelweiss Tokio Life Insurance Company.
- The claims have been rejected, resulting in Claim Repudiation of 16.56% for the FY 2019-20.
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Past 5 years CSR Trends for Edelweiss Tokio Life Insurance Co.
Consistency to maintain a higher claim settlement ratio is considered to be good. Past claims settlement ratio trends will reveal the consistency and inclination of the Edelweiss Tokio Life Insurance Co. towards the settlement of death claims.
Let’s go through the past 5 years’ CSR trend of Edelweiss Tokio Life Insurance Company.
| Financial Year | Claim Settlement Ratio (%) |
|---|---|
| 2015-16 | 85.11% |
| 2016-17 | 93.29% |
| 2017-18 | 95.24% |
| 2018-19 | 95.82% |
| 2018-19 | 83.44% |
Edelweiss Tokio Life Rank in Claim Settlement among other Life Insurers
The Claim Settlement Ratio (CSR) rank signifies the position where Edelweiss Tokio Life Insurance Company lies, with respect to other life insurers in the industry from the financial year 2015-16 to 2019-20. The claim settlement percentage attained by Edelweiss Tokio Life Insurance Co. is the basis of the rank identified in the respective financial years.
How Claim Settlement Ratio (CSR) is measured?
The Claim Settlement Ratio is expressed as the number of claims settled divided by the total number of claims reported in a given financial year, including the claims outstanding at the beginning of the financial year. The claim settlement ratio is expressed in percentage which is helpful for comparing the claim settlement data by the customer across insurers. The claim settlement ratio is calculated for every financial year.
| Claim Settlement Ratio = Total claims settled / Total claims received where, Total Claims received = (Claims reported in the financial year + claims pending at the start of the year) |